There is widespread agreement among policy makers and healthcare providers that patient-centeredness is an imperative moving forward. But how can we operationalize “patient-centered care?”
America is aging. By 2030, 72 million people age 65 and older will live in the United States and the number of >85 year olds will increase dramatically to 19 million by 2050. Though media attention has focused on the burgeoning health needs of our aging population, little attention has been given to the deleterious effects of the health problems of the aged on their adult children.
In a previous issue of our journal, we interviewed Don Berwick, former CMS Administrator (2010-2011). We have chosen to reproduce this interview as it holds important messages for all health care professionals interested in improving health care delivery.